Refund policy

Return & Refund Policy

Thank you for choosing Jim Display. To maintain the quality and reliability of our products, please review the details of our policy below:

1. Returns/Refunds/Exchange

In the rare case of:

• Receiving a damaged product upon delivery
• An incorrect item shipped to you
  Please contact us within 7 days of receiving your order with the following information:
  • Order number
  • A clear description of the issue
  • Photos of the product and packaging

Our team will review your case.  We accept Returns/Refunds/Exchange for defective products only.

2. Quality Assurance

We take pride in delivering high-quality products. Before shipping, each item undergoes a thorough quality check to ensure it meets our strict standards.

3. Contact Us

For any inquiries or concerns, please reach out to our customer service team:

• Email: admin@chung-ngai.com
  
• Phone: +852 2364 1503